Guest Request Experience

GUEST REQUEST EXPERIENCE

A simpler way for guests to request service.

Guests scan a QR code or tap an NFC tag to open a branded service page for their exact location. They select what they need, provide any relevant details, and submit the request—without downloading an app or explaining where they are.

Designed to make every request effortless

Guests access the right services directly from their own phone—no app download required. Each QR code or NFC tag identifies the location and displays only the services available there. The entire experience can reflect the property’s branding, instructions, and service priorities.

No app download

Guests access the service experience directly from their phone using a QR code or NFC tag.

Location identified automatically

Each access point is linked to its room, table, cabana, venue, or service area.

Services tailored by location

Guests see only the services configured for the place they are visiting.

Branded for the property

The experience can reflect the property’s logo, colors, service categories, and instructions.

Let's work together

Any Business, any Venue, any Event. Apgile improves Customer Service and Revenue.

Powerful setup

With Apgile's progressive app, you can configure each venue with its features in minutes.

Include user IDs, messages, or just service call buttons. Customize each application with your images and logo. Apgile's flexibility allows you to set up your applications based on each venue's needs.

Our unique toolset will allow you to include order items, multiple call buttons, promotions, links, and menus as needed, improving your customer service, boosting your revenue, and gaining powerful insights into the data generated on your operations.

Hotel guest service request form for towels displayed on a smartphone

Custom Call Buttons

Customize call buttons by the venue. Including personalized messages, call buttons, order items, links, and menus.

Custom Menus

Pop up different menus and set them up for each venue. Allow your customers to see your menus at any micro-location.

Order Items

Set up quick order items and allow your clients to select quantities in each venue. Customize the schedule availability.

Promotions & Menus

Include promotions and ads. Personalize the schedule availability for offers and promotions.

Smartphone showing hotel service options for assistance, menu access, checkout, coffee, umbrellas, and valet

Customizable Call Buttons

Join forces with multiple call buttons and instant messaging. They will transform the way your teams collaborate. Be more productive and efficient, whether your teams work indoors or outdoors.

Create as many service call buttons as needed, customize the messages sent to your staff, and personalize buttons color and size. Discover a new way to service your customers while improving your staff performance.

Order items

With Apgile, you can include items to order and pre-set quantities and receive them in the staff's smartwatches with our instant messaging service.

Include in your app as many order items as needed and allow your customer to order from any micro-location in your venues. Indoors or outdoors.

Reduce operation costs, and increase service speed and customer satisfaction while tracking your team's efficiency and performance. Order items are a great tool to boost your revenue, effectively growing customer orders.

Poolside hotel beverage ordering page displayed on a smartphone
Hotel guest mobile page showing drinks, menus, wellness options, and promotions

Promotions & Menus

Apgile app allows you to show promotions and menus and link them to your website. You can manage the time slots and locations when they will be available.

Apgile allows you to create unlimited promotions and limit them by days, hours, and locations, helping to increase revenue.

Why wait? Don't you think it's about time?