Guest Request Experience

GUEST REQUEST EXPERIENCE

A simpler way for guests to request service.

Guests scan a QR code or tap an NFC tag to open a branded service page for their exact location. They select what they need, provide any relevant details, and submit the request—without downloading an app or explaining where they are.

Designed to make every request effortless

Guests access the right services directly from their own phone—no app download required. Each QR code or NFC tag identifies the location and displays only the services available there. The entire experience can reflect the property’s branding, instructions, and service priorities.

No app download

Guests access the service experience directly from their phone using a QR code or NFC tag.

Location identified automatically

Each access point is linked to its room, table, cabana, venue, or service area.

Services tailored by location

Guests see only the services configured for the place they are visiting.

Branded for the property

The experience can reflect the property’s logo, colors, service categories, and instructions.

Guest journey

Apgile removes unnecessary steps from the guest-service process. The location and available services are already configured, allowing the guest to focus only on what they need.

Four-step guest request workflow showing scan or tap, branded service page, service selection, and submitted request on a dark background

Custom Call Buttons

Customize call buttons by the venue. Including personalized messages, call buttons, order items, links, and menus.

Custom Menus

Pop up different menus and set them up for each venue. Allow your customers to see your menus at any micro-location.

Order Items

Set up quick order items and allow your clients to select quantities in each venue. Customize the schedule availability.

Promotions & Menus

Include promotions and ads. Personalize the schedule availability for offers and promotions.

Why wait? Don't you think it's about time?