PickMyTray
Pick My Tray
Cleaner hallways. Happier guests. Smarter hotel operations.No installation, no hardware required.
A simple solution for a common hospitality problem
Designed for hotels, resorts, and luxury hospitality environments, Pick My Tray helps properties keep corridors cleaner, improve service responsiveness, and elevate the guest experience.
Guest Taps the NFC Tag
A small NFC tag or a QR Code is placed near the guest room doorway. When the guest is ready, they tap their smartphone once or scan the QR Code to open the Pick My Tray service.
Guest Requests Pickup
The service opens directly on the phone with a simple option to request tray pickup. No app download needed, no complicated process, no unnecessary steps.
Staff is Notified Instantly
The request is sent in real time to the designated hotel staff member or operational team. Notifications can be received in any device including, smart watches.
Reduce Hallway Clutter
Hallways stay cleaner, more elegant, and more aligned with the standards of upscale hospitality.
Improve Guest Satisfaction
Guests can request pickup quickly and easily without calling the front desk or waiting for routine collection rounds.
Support Faster Operations
Real-time notifications help staff identify pickup needs as they happen.Less visible tray buildup means a better impression for guests, and management.
Easy to Integrate into Service Flow
Pick My Tray fits naturally into hospitality operations and helps teams respond more efficiently.
Built for Hospitality
Whether your property is focused on brand image, operational efficiency, or guest experience, Pick My Tray helps support all three efficiently.
Guest Experience Simplified
Pick My Tray gives the guests way to request tray pickup without needing to search for numbers, make a call, or wait for housekeeping to notice the tray.
Operational Advantage
A single tray left too long in a corridor can affect the perception of cleanliness and service quality. Pick My Tray helps hotels address that issue proactively with a simple digital workflow.
Available For Any Device
Insights & Analytics
Apgile produces advanced analytics on your teams’ service and customer requests, facilitating powerful insights and data to create predictive models that help to identify and prevent complaints.
Staff Analytics
With Apgile technology, you can monitor different teams' and staff's performance and generate powerful insights.
Micro-locations Analytics
Apgile allows you to obtain information about micro-locations usage to plan the staff and optimize performance.
Built to boost your customers' experience
Customizable built-in features that allow you to boost your customer service .
Virtual Buttons & Apps
Customizable Service Buttons. Customer's Text Messages. Customizable Apps & Landing Pages. Customizable Areas and Venues. Ordering Identification. Customizable micro-locations reservations. Promotions & Pictures. Custom Links to Business Pages. Custom Links to Social Media.
Cutting Edge Smartwatches
Real-Time Alerts. Multi-User Devices. Expired Requests Escalation. Manager's Alerts. Auto Redirected Requests. Team Monitoring & Activity. Customers & Staff Notifications. Customerss Name Identification. WiFi & 4g Smart Watches.
Advanced Analytics
Real Time Analytics. Historical Data. Micro-locations Performance Analytics. Venue Analytics. Area/Section Analytics. Order Items Analytics Staff Analytics Promotions Analytics. API Data Access.